Join Our Team as an E-commerce Logistics Customer Care Representative!
We’re looking for proactive individuals to manage our logistics operations and help e-commerce merchants succeed across Nigeria.
About Us
We are a leading e-commerce logistics company in Nigeria, specializing in supporting merchants with services like payment-on-delivery, free warehousing, order distribution, and delivery management. Our focus is on creating a seamless experience for vendors and their customers across the country
What You’ll Be Doing
- Respond promptly to customer inquiries and resolve complaints efficiently.
- Manage and coordinate vendor communications through WhatsApp groups
- Call customers to confirm order details and delivery schedules.
- Dispatching orders to delivery personnel and riders.
- Confirming order details with vendors' customers.
- Following up on payments and delivery status.
- Updating order records in spreadsheets for individual sellers.
- Monitoring and organizing stock levels.
- Preparing and sending waybills.
What We’re Looking For
- HND/BSc in a relevant field.
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Familiarity with CRM systems and spreadsheets.
- Ability to work independently with minimal supervision.
- Proactive problem-solving and leadership skills.
Why Work With Us?
- Be part of a dynamic and fast-growing industry
- Gain hands-on experience in logistics and e-commerce.
- Opportunities for career growth and development.
- Collaborate with a supportive and professional team.
Ready to Apply?
Fill out the form below and upload your Documents. We’ll get back to you shortly!
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